You can easily follow every step from the moment your order is prepared and shipped until it reaches your door.
View the current status of the relevant order under "My Account > My Orders".
When your order is shipped, the courier tracking number is included in the email and SMS we send.
By entering the tracking number on the contracted courier company's website, you can see the real-time location of your shipment.
Delivery time: Approved orders are usually handed over to the courier within 1-3 business days and reach you shortly, depending on your region. Shipping is free on orders of 2,000 TL and above.
If your tracking number has not been updated for a long time, your package arrived damaged, or you have experienced any issue related to delivery, please contact us together with your order number. We are here to help you find a solution as quickly as possible.
Having your order number ready speeds up the process.
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